The Job

Tasks

1st and 2nd line technical support to external and internal customers, remotely or on location
The independent tracking and monitoring incidents within current management contracts
If necessary, promptly and with due priority escalate incidents to the responsible department
Provide technical training
Take over subtasks from the Customer Support Manager in case of absence
Make technical and procedural improvements proposals in collaboration with Customer Support Manager

The job requirements:

Bachelor degree (Technical)
Minimum 2 years of relevant work experience
High degree of autonomy, flexible and result oriented
A proactive attitude
Good knowledge of; networks, computers, Linux and Windows
Knowledge of electricity and mechanics
Affinity with digital photography
Languages: Dutch, English, spoken and written. Spanish, Arabic, French are a plus
No 9 to 5 mentality and willingness to travel extensively
Living in the Haarlem area in the Netherlands

We offer

Competitive salary
Bonus structure
Tons of training opportunities and possibilities. Our company values personal development plans and take an active part in supporting the developers journey
An environment that empowers all employees
25 days of leave and 6,5 (ATV days)
Regular fun activities with your colleagues.
An international working environment and we value diversity

Apply now for this job

Please complete the fields below, the fields marked with * are at least required for processing your application.

Gender*:

Sir Madam Neutral

First name*:

Last name*:

E-mail address*:

Street:

House number:

Additional address:

Zipcode:

City*:

Country*:

Year of birth:

Your profiles and websites

LinkedIn public profile:

Other personal websites:

Upload your files

Please upload your Motivation letter and Curriculum Vitae as PDF (recommended) or Word documents here of maximum 2 MB per file.

Motivation letter:

Curriculum Vitae*:

You are allowed to keep my application for longer than 4 weeks after closure of the vacancy but no longer than 12 months to approach me on matching vacancies by SensysGatso.
(if you don't tick this box your application will be removed automatically four weeks after closing the vacancy)

Please read our Terms and Privacy Policy below and agree before submitting

Your personal data and uploaded documents will be only be processed for this vacancy. Your information is shared with the people directly involved with the recruitment process in a secure environment. Please ensure that you never include any sensitive personal data such as ID card, social security information, etc. to information you upload here.

Please ensure that you only upload documents which are checked for viruses and malware before uploading. In general saving your document as PDF is a safe choice. A file should not exceed 2 MB in total size.

At any point you may send us an e-mail message to remove your application. Applications of clients which are not selected will be automatically removed after 4 weeks after closing date the vacancy. You may agree by ticking the box in this form to extend this term to 12 months, we only use your information in this case to send you a request by e-mail to apply to an other vacancy.

If you use LinkedIn to apply please note that we use the information as published by LinkedIn after you have approved this. We recommend that your revoke the permission on LinkedIn after you submitted your application.

Please note that we use the 'NVP Recruitment Code' as a guide when processing your application, it is available in English here: https://nvp-plaza.nl/download/?id=7714

I agree to the terms as described above *

Customer Support Engineer